Privacy Policy

Video Clip Vault LLC ("Video Clip Vault," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we may collect when you visit https://www.videoclipvault.com, create an account, purchase Video Library Access, use our video library, or contact us.

1. Information We Collect

Account Information

When you create or use an account, we may collect information such as your email address, authentication information, account identifiers, and information needed to provide account access and password-reset services.

Purchase Information

When you purchase Video Library Access, our payment provider may collect and process payment and transaction information. We may receive information needed to identify and administer your purchase, such as your name, email address, order information, product purchased, transaction status, and related identifiers.

Library and Download Information

We may collect information associated with your use of the library, such as account activity, access status, downloads, and technical information needed to provide secure downloads and prevent unauthorized access.

Information You Send Us

If you contact us, we may retain the information you provide, including your email address and the contents of your message, so that we can respond and maintain appropriate business records.

Technical Information

Our website and service providers may process technical information such as IP address, browser type, device information, operating system, referring pages, approximate location derived from IP address, timestamps, and other information contained in standard web requests or security logs.

2. How We Use Information

We may use information to:

• create and manage user accounts;
• authenticate users and provide password-reset services;
• process and administer purchases;
• provide access to the Video Clip Vault library;
• provide secure video previews and downloads;
• verify purchase and access eligibility;
• communicate with customers about purchases, accounts, support requests, and service matters;
• maintain, secure, troubleshoot, and improve our website and services;
• detect, investigate, and prevent fraud, abuse, unauthorized access, and violations of our Terms;
• comply with legal obligations and enforce our agreements; and
• perform other purposes disclosed to you at or before collection or otherwise permitted by law.

3. Service Providers

We use third-party service providers to operate portions of Video Clip Vault. These providers may process information on our behalf as necessary to provide their services.

Supabase

We use Supabase for services including database functionality and user authentication. Information required for accounts and application data may be stored and processed through Supabase.

Lemon Squeezy

We use Lemon Squeezy to process purchases and related transaction functions. Lemon Squeezy may collect payment and billing information directly from you and process it under its own privacy terms.

Cloudflare

We use Cloudflare for website hosting, application infrastructure, security, and related services. Cloudflare may process technical information such as network and request data as part of providing those services.

Resend

We may use Resend to deliver transactional email, such as account confirmation, password-reset, or other service-related messages. If enabled for your account or our service, information necessary to send those messages may be processed by Resend.

4. Cookies and Similar Technologies

Video Clip Vault may use cookies, local storage, session technologies, or similar mechanisms that are necessary to maintain authentication, remember preferences, protect the service, or provide core website functionality.

If we later introduce analytics, advertising, or other non-essential tracking technologies, we may update this Privacy Policy and, where required, provide appropriate notice or consent mechanisms.

5. How We Share Information

We do not sell your personal information as a business practice.

We may share information with service providers that help us operate Video Clip Vault, with payment and transaction providers, when necessary to protect our rights or the security of the service, when required by law, or in connection with a business transaction such as a merger, acquisition, financing, reorganization, or sale of assets.

6. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain accounts and transaction records, comply with legal and accounting obligations, resolve disputes, enforce agreements, and protect the security of our services. Retention periods may vary depending on the type of information and the purpose for which it is used.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Your Choices and Rights

Depending on where you live, you may have rights regarding your personal information, including rights to access, correct, delete, restrict, or obtain a copy of certain information, or to object to certain processing.

You may contact us at support@videoclipvault.com to request assistance with your personal information. We may need to verify your identity before completing certain requests. Your rights may be subject to exceptions or limitations under applicable law.

9. Account and Marketing Communications

We may send transactional communications necessary to operate your account or complete a service you requested, including account confirmation, password-reset messages, purchase-related messages, security notices, and important service updates.

We will provide required choices or opt-out mechanisms for promotional communications where applicable.

10. Children's Privacy

Video Clip Vault is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.

11. Third-Party Websites

Our website may contain links to third-party websites or services, including payment or other service providers. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of those services.

12. International Users

Depending on the location of you and our service providers, your information may be processed in countries other than the country in which you reside. Those countries may have data-protection laws that differ from the laws where you live.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the Effective Date. Your continued use of the service after an updated policy becomes effective is subject to the updated policy to the extent permitted by law.

14. Contact Us

Video Clip Vault LLC
Email: support@videoclipvault.com
Website: https://www.videoclipvault.com